Macos High Sierra Failed to Download Use Purchases Page to Try Again
If you're still experiencing a range of macOS xi Large Sur issues long afterwards making the switch, you're not alone. Although the operating system was released back in November 2020, some Mac users are withal experiencing ongoing problems. While the inflow of macOS 11 was viewed by many as having been a long fourth dimension coming, it's been a mixed bag in terms of the benefits and challenges some users have experienced.
For those of you lot that are finding macOS eleven Big Sur problems nonetheless popping upward for you lot, never fear, considering in this guide nosotros're going to talk you through some very easy steps to fix all of the most mutual issues. Once you've done that, you'll be able to sit back and savour all the perks this operating organisation has to offering. And in that location are plenty!
macOS xi Large Sur was the biggest jump forward Apple tree'southward OS has taken in a long fourth dimension, setting information technology autonomously from previous iterations. And, its launch also saw the release of the first M1-equipped computers also from the Mac mini (M1, 2020) to the MacBook Air (M1, 2020) and MacBook Pro 13-inch (M1, 2020) of which Big Sur was fabricated to take full reward.
While it's no longer the new kid on the cake, its successor macOS 12 Monterey has but been released, any contempo operating system still has some kinks that demand fixing. Downloading and installation problems have been two of the most common bug that have been experienced, but complaints around hardware and software not working the way it should have too been up there on the listing of reported problems.
For the most role, all of the macOS 11 Big Sur problems are hands solvable. Usually it's a case of your Mac simply needing rebooting or being low on storage space, but sometimes issues can too occur if you're using outdated apps or if your Mac is old and not uniform with the new operating system. Whatever the example, this guide volition help you lot effigy out how to solve the problems you're experiencing.
If you haven't grabbed Big Sur yet, take a wait at our how to download and install macOS eleven Large Sur guide. Or, if you're ready to take the spring to the side by side OS, bank check out how to download macOS 12 Monterey. For those of you sticking with us, permit's have a look at the most common macOS 11 Big Sur Issues and exactly how to solve them...
How to fix macOS Big Sur download problems
Ane of the near common macOS xi Big Sur problems that people take encountered is that macOS 11 fails to download, with some users seeing an error message that says "Installation failed."
Others, on the other hand, are seeing "The network connection was lost" mistake messages when they try to download macOS Large Sur.
That'due south not all, either. A few become the following fault message: "Installation of macOS could not go on. Installation requires downloading important content. That content tin't be downloaded at this time. Try again later."
There are a few reasons why yous may encounter this issue. It may be considering a lot of people are trying to download macOS Big Sur at the aforementioned fourth dimension. If you think this is the case, try once more later on a not-elevation time to see if the download works then. You can as well cheque the alive status of the Apple tree Server to make certain everything is alright on Apple'due south finish.
There should be a section labelled 'macOS Software Update'. If it has a light-green dot, and then at that place's no outcome, only other colors suggest in that location's a problem with Apple delivering the update.
Equally you can run across from the screenshot above, at that place had been issues with the software update at the time of writing, which have since been resolved.
Another reason could exist that you simply do not have enough infinite on your computer. Typically, a macOS download fails if you do not have plenty storage space available on your Mac.
To make sure yous do, open up the Apple tree carte du jour and click on 'About This Mac.' Select 'Storage' so check to make sure you lot take enough space on your hard bulldoze. Yous need at least 15GB free. If you're running low, open up upwardly the Apple menu, click 'Nigh this Mac' so become to Storage > Manage and free up some disk space in that location.
Information technology may as well exist worth switching from a Wi-Fi connection to an Ethernet cable, to ensure your internet connection is as reliable as possible.
If yous're nevertheless having problems downloading macOS Big Sur, try to find the partially-downloaded macOS 11 files and a file named 'Install macOS 11' on your hard drive. Delete them, and then reboot your Mac and effort to download macOS Big Sur again.
And, if that doesn't work, try opening the App Shop and clicking 'View My Account' to run across if at that place is anything in the 'Unfinished Downloads' section. Y'all may be able to restart the download from there.
Finally, try logging out of the Shop to come across if that restarts the download.
How to fix "gateway timed out" error when downloading macOS Big Sur
In addition, some other of the nearly common macOS 11 Large Sur bug that'south received a lot of complaints has been around the download stopping, and the organisation throwing up a "gateway timed out" or "bad gateway" error.
If you are having this result, try starting your Mac in Safe Mode (hold downwards Shift on the keyboard while it boots), then endeavour downloading and installing macOS Big Sur again.
How to gear up macOS Big Sur install bug
If your macOS Big Sur trouble is in installing the operating arrangement, first make sure y'all check out our how to download and install macOS Large Sur guide, which will take you through the steps you need to have to safely install the new operating organisation.
Outset of all, yous'll want to make sure yous have a Mac that tin run macOS Catalina. The post-obit Macs are compatible:
- 12-inch MacBook (2015 and later)
- MacBook Air (2013 and subsequently)
- MacBook Pro (Late 2013 and later)
- Mac mini (2014 and after)
- iMac (2014 and later)
- iMac Pro (all models)
- Mac Pro (2013 and later)
When you lot accept a uniform Mac and the macOS Big Sur download completes, merely there's no prompt for the installation to continue, then search in your Mac'due south application folder for a file called 'Install macOS xi'. Double-clicking the file should begin installation.
If you come across the macOS Big Sur trouble where the installation fails due to depression deejay infinite, simply restart your Mac and printing Control + R while it's booting to enter the Recovery mode. Select 'Disk boot' to boot normally, then remove unnecessary files to brand space.
macOS Big Sur is stuck on 'Setting Upwards Your Mac'
If yous have installed macOS Big Sur, but and so your Mac gets stuck on the 'Setting Upward Your Mac' message, yous'll need to force a reboot of your Mac or MacBook. Don't worry, the 'Setting Upwardly Your Mac' message means the update is finished, so you won't lose any data or damage anything by restarting your Mac.
To do so, printing and hold down the power button for a few seconds until the Mac or MacBook turns off. Wait a few more seconds, and so turn it back on. Your Mac or MacBook should now kick into macOS Large Sur successfully.
If you're struggling to complimentary up disk space, wait out for hidden Time Machine files that may be taking up large amounts of infinite.
Once you have freed up plenty infinite, retry the installation.
If macOS Catalina encounters a problem at the stop of installation, so shows an mistake message, restart your Mac and printing Command + Option + R on your keyboard while the Mac boots to start up the recovery organisation over the Internet. You can as well try Shift + Selection + Command + R.
If your Mac continues to neglect to boot, follow Apple'due south instructions on creating an external Mac startup disk.
Information technology may exist worth restarting your Mac in Safe Manner, and then trying to install macOS 11 Big Sur from there to fix the problem.
How to prepare macOS Large Sur login bug
If yous're having problem logging into your Mac or MacBook later on installing macOS Big Sur, or yous're stuck in a loop where you log in, then get logged out again, the following steps might help.
First, restart your Mac and hold down the Command + S keys on your keyboard as information technology boots up.
This will boot you into a command prompt. Now, enter in the following:
/sbin/mount -uw / Printing Enter on your keyboard. So enter in the following:
rm /var/db/.applesetupdone This removes a file, which makes it announced like you're starting Large Sur up for the get-go time. Don't worry, cypher important is getting deleted. Press Enter, then restart your Mac.
Y'all will then be asked to create a new admin user account.
MacBook fans become noisy after updating to Large Sur
Some people have been reporting that subsequently updating to macOS Big Sur, their MacBook fans accept go noticeably louder.
This is likely due to the fact that the MacBook is continuing to work hard backside the scenes updating the rest of the operating system, including updating apps and re-indexing Finder. This can cause the fans to kick in to help keep the MacBook absurd. Hopefully, after a few hours the fans should return to normal.
Is macOS Big Sur running slowly? Here'south how to ready it
Once macOS Big Sur is installed on your Mac or MacBook, you lot may notice that your device is running slower than earlier.
If macOS Big Sur also showed a notification that said "Optimizing Your Mac: Performance and battery life may exist afflicted until completed," then this is normal, as macOS Big Sur is doing things backside the scenes which can initially bear on performance.
After a day or so, your Mac should be running just every bit well (if non better) as before. If you don't run across an improvement by then, endeavour restarting your Mac or MacBook.
Another thing to check is to make certain that all of your apps and software are updated to the latest version. If any of them take issues with Big Sur, that could be slowing downwards your auto.
If y'all're using a new MacBook or Mac with Apple's M1 chip, you may be using apps that are not optimised for it withal. While Apple's Rosetta tool helps run apps for Intel-based Macs on Apple M1 devices running Big Sur, there may still be some performance issues. Keep an heart on the latest versions to encounter if they have released an update for M1 Macs.
You can also open up the Apple card and select 'System Preferences'. From the window that appears, click 'Users & Groups'. Select 'Login Items' and then select the apps you desire to stop opening at startup and click the small minus sign below the listing.
It's also worth making sure all of your apps are updated. Check the App Store for any available updates, or the app's website.
You tin also effort restarting your Mac to run into if that helps. If it doesn't, forcefulness-quit any apps that appear to be taking upwardly a lot of RAM. You can identify these by using Activeness Monitor (in /Applications/Utilities) to establish what apps and processes are using up the most CPU or RAM. Its CPU tab lists active processes, with a real-time view of what's going on.
To force-quit an particular, click it in the Action Monitor list, click the X at the left of the toolbar, then confirm yous want to force-quit.
Also delete the cache. Open the Finder window, select 'Go' from the top menu and select 'Go to Binder'.
In the text box that appears, type/Library/Caches.
Remove the data from within every folder. At present echo the process with /Library/Caches (without the symbol). Running the Repair Disk tool from inside Disk Utility may also help, and for more solutions check out ourHow to speed up your Mac guide.
How to fix macOS Big Sur battery issues
As with the performance bug above, you lot may observe that at first your MacBook's battery life is a lot shorter. Again, this is probably considering macOS Big Sur is doing some background work to set itself upwards – and subsequently a few hours or a mean solar day, things should have settled downwards and your battery life should be dorsum to normal.
If it isn't so brand sure all your apps are updated. You can too click the bombardment icon on the top bill of fare bar, which volition show you what apps and processes are taking up a lot of your bombardment life. Close those and see if the battery improves.
If it does, then make sure the apps in question have been updated, and check whatsoever of their settings to see why they would be taking upwardly and then much battery life in macOS Large Sur.
For more advice, visit our how to improve your MacBook'due south battery guide.
How to prepare macOS Big Sur mouse problems
If you lot've installed macOS Big Sur and institute your mouse no longer works, open the ~/Library/Preferences/ directory in finder and select and delete the following files:
- com.apple.AppleMultitouchMouse.plist
- com.apple.driver.AppleBluetoothMultitouch.mouse.plist
You lot may need to restart your Mac to get the mouse working.
How to prepare macOS Big Sur Bluetooth issues
To set problems with Bluetooth devices not working in macOS Big Sur endeavor opening upwards Finder and so click on 'Go' in the height carte, then 'Go to Folder...'. Type in '/Library/Preferences'.
From at that place, yous should come across a file called 'com.apple.Bluetooth.plist '. Select and delete the file (or move it to another folder for safety keeping), so restart your Mac and endeavour connecting your Bluetooth device once more.
How to fix macOS Big Sur boot issues
If y'all've installed macOS Big Sur, merely your Mac won't start, then restart your Mac and hold down Command, Option, P and R, which volition reset the NVRAM (not-volatile RAM).
Hold the keys down until the computer restarts and you lot hear the startup chime for the second fourth dimension. Release the keys after you hear the second startup chime. The PRAM will be reset every bit well.
While in Safe Mode, run Disk Utility to encounter if that volition set up any macOS Big Sur boot issues.
For other ways to set a Mac that won't start, check out our guides how to Use Os X boot options to troubleshoot your Mac and how to prepare a Mac that won't offset.
Apps won't work in macOS Big Sur
One of the most controversial changes included with macOS Catalina (and still nowadays in Big Sur) is the fact that information technology no longer supports 32-bit apps. This means any apps that don't have a 64-bit version will no longer work.
Apps that will exist killed off in macOS Catalina (and therefore Large Sur) include Transmist 4.1.vii, 1Password 2.12.2, iStats Menu two.9 and QuickBooks 2015. You can view the total list of the apps at The Record Drive.
While virtually apps will hopefully have 64-scrap updates, there volition be many that don't, which is bad news if you rely on them and upgrade to macOS Big Sur.
If you're concerned that an app yous rely on will no longer piece of work in macOS Big Sur, you should check to see if y'all have whatsoever 32-bit apps on your system.
To practice this, click on the Apple tree icon at the top of your screen, then select 'About This Mac'. Click 'Organization Report' and then go to the 'Software' department.
Click 'Applications' and you'll meet a list of apps. There will be a column called '64-bit (Intel)'. If an app has 'No' in that column, then information technology means it won't be supported in macOS Large Sur.
You lot tin can check the list on The Tape Drive every bit well to see if your apps are listed there.
If you practise have any 32-bit apps installed, you'll demand to cheque to see if in that location is a 64-bit version (if the app has a website, it should say whether ane is available).
If not, you'll need to find an alternative app that performs the same role but is 64-bit. Our guide to the all-time Mac apps will help you.
How to fix macOS Big Sur Wi-Fi problems
If you're having issues with connecting to the internet, either via Wi-Fi or an Ethernet (wired) connection after installing macOS Large Sur, then try starting your Mac in Safe Mode and see if you tin can connect.
If you can, information technology means that at that place'southward an issue with an app or extension that yous have installed. Brand certain you lot accept updated your drivers and apps, and keep an centre out for an Apple update in the future.
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Source: https://www.techradar.com/how-to/macos-11-big-sur-problems-how-to-fix-the-most-common-issues
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